Parent and Student Satisfaction Feedback

Assessment and Feedback  

Course Overview

CPD/CE Points:  60 Mins

Assessment:  10

Pass Rate:  80%

Ideal For: 

Authors

Teach HQ Team
Teach HQ Team Content Manager

Course Details

Parent and Student Satisfaction Feedback: An informative, educational resource for professionals looking to understand the importance and uses of parent and student satisfaction feedback in educational settings. 

With this course, education professionals can gain the necessary knowledge and skills to explain the importance of parent and student feedback so they can be informed about the benefits of gathering parent and student satisfaction feedback. 

The course also provides information about methods of collecting feedback and their benefits and drawbacks. In addition, education professionals can offer better support by understanding how to use parent and student feedback. 

Lastly, this course develops awareness and understanding among educators, school staff, and governors of the challenges and limitations of parent and student satisfaction feedback. 

Whether you aim to equip yourself with an understanding of satisfaction feedback in education or have a direct connection with the parent and student satisfaction feedback process, this course is sure to provide you with all the tools you need.

    Research and Evidence-based Practice Skills  

Course Aims

This course aims to provide education professionals with the necessary knowledge and skills to highlight the importance of parent and student satisfaction feedback and its role in improving the quality of education that settings provide.

Course Objectives

The objective of this online course is that the learner will: 

  • Understand why educational settings are interested in parent and student feedback
  • Learn the benefits of gathering parent and student satisfaction feedback
  • Explore methods of collecting feedback and their benefits and drawbacks
  • Understand how to use parent and student satisfaction feedback
  • Gain awareness of the challenges and limitations of parent and student satisfaction feedback.

Course Curriculum

  • Welcome to Teach HQ online learning
  • Introduction

  • Explanation of parent and student satisfaction feedback
  • Importance of feedback

  • Benefits for students
  • Benefits for educational settings
  • Communication benefits and improvement opportunities

  • Methods of collecting feedback
  • Online surveys
  • Paper surveys
  • Focus groups
  • One-on-one interviews
  • Phone calls and texts

  • Importance of acting on feedback
  • Addressing concerns and complaints
  • Increasing satisfaction and student retention

  • Challenges and limitations
  • Obtaining representative samples
  • Bias in responses

  • Summary

  • You are nearly there…

  • Assessment 10 Assessments

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