The training helps educators understand the value of parent and student feedback in improving education. Learn why feedback matters, how to collect and use it effectively, and how to navigate its challenges to boost engagement and uptake.
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CPD/CE Points: 60 Mins
Assessment: 10
Pass Rate: 80%
Ideal For: Teachers, Headteacher,
Deputy Headteacher, Governors & Trustees
The course is designed to support education professionals in understanding the critical role that feedback plays in enhancing the quality and effectiveness of educational provision. Parent and student satisfaction feedback is a valuable tool for schools and colleges seeking to improve learning experiences, strengthen engagement, and foster positive relationships within their communities.
The course explores why educational institutions collect feedback from parents and students, highlighting its importance in driving school improvement, informing decision-making, and ensuring that learners and their families feel heard and valued. Participants will learn about the many benefits of gathering satisfaction feedback, such as increased transparency, improved communication, and enhanced trust between staff, students, and parents.
Educators will also examine a variety of feedback collection methods—such as surveys, focus groups, and informal check-ins—assessing their respective strengths and limitations. Practical guidance will be provided on how to analyse and use feedback constructively, turning insights into meaningful actions that support student progress, school development, and community engagement.
In addition, the course addresses potential challenges and limitations, including response biases, data interpretation issues, and the need for balanced representation. By understanding these factors, education professionals will be better equipped to manage expectations and use feedback responsibly and ethically.
Ideal for teachers, senior leaders, governors, and support staff, this training offers valuable insight and strategies to enhance satisfaction and communication across the educational environment.
This course aims to provide education professionals with the necessary knowledge and skills to highlight the importance of parent and student satisfaction feedback and its role in improving the quality of education that settings provide.
By the end of this course, participants will be able to:
Assessment
10 Assessments
1 reviews
5Overall Rating
5.0Clear & Understandable
5.0Comprehensive & Accurate
5.0Aims & Objectives
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